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Services |
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Ace Surveillance
services include New
installation, Upgrades
of existing systems,
System Maintenance and
Consultation. Our
specialty and focus on
surveillance system
separates our
exceptional services
offered in the industry.
Onsite evaluation will
be done free of charge,
and a brief report of
the recommendations will
be provided. Consulting
services are available
for businesses that are
troubled with their
current system, and
businesses that are not
getting the coverage
needed to prevent break
ins. This service also
provide business owners
consultation on how to
gain control and manage
employees using the
surveillance system.
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Evaluation |
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Upon request of
a quote, a
member of the
Ace Surveillance
team will
contact you and
discuss the
requirements in
greater detail
over the phone,
or a technician
will be sent out
to your address
free of charge*
in order to
conduct a
detailed site
survey, which
will result in
more accurate
and
comprehensive
job quotation
regarding final
price. |
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Consultation |
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There are a lot
of things to
consider before
designing a
security camera
system. You can
rely on Ace
Surveillance
team to help
make informed
decisions in
regards to the
number of
cameras needed,
type of cameras
needed, remote
access viewing
and possible
replacement or
upgrade in your
surveillance
system. Our
skilled and well
trained
professionals
are ready to
answer your
technical
question,
discuss about
your problems
and come up with
a satisfying
solution which
meets your
requirements. |
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Design |
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Based on the
survey done on
Client’s
premises and the
blue print of
the property (if
any available)
Our Designers
create a layout
of each camera’s
location, its
angel and
coverage area.
The camera
choice will be
dependent on the
distance of
coverage, type
of coverage
requested by
client (Example:
to capture
license plates
of vehicles
going through
the gates),
amount of light
and being indoor
or outdoor to
ensure accurate
coverage of all
high risk places
and busy traffic
areas in your
premises. Before
the process of
installation
begins, the
final plan will
be confirmed
with the client
to make sure it
will meet all of
client’s
requirements.
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Installation |
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Depending on the
size of the
business, the
square footage
and number of
cameras
installed, the
installation is
done in three
processes;
Wiring, Camera
installation and
computer (or DVR
system) and
network setup as
well as backup
system setup.
Each one of our
staff is trained
to operate in
one of the areas
specified above
to ensure our
clients they are
getting the best
out of their
surveillance
system.
Our customer
service
professionals
will update
clients through
out the process,
and each client
will be assigned
with a case
manager. The
Case Manager
will answer any
questions
regarding the
installation
process or other
technical
concerns.
Here is an
outline of the
installation
process:
Client will
be assigned to a
case manager
• Case manager
will coordinate
the dates of
installation
• Case manager
will provide
update on the
installation
process
Depending on
the project
scale of work
the following
tasks will be
done
simultaneously
or at separate
times:
• Camera
installation
• Wiring
• Computer and
network setup
(Network is
setup for
locations with18
Cameras and up)
• Backup and
remote view
setup
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Computer & Network
Set up |
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This step is
about software
configuration
part of Camera
Installation.
Once cameras are
installed and
got connected to
the PCs, the DVR
software should
be properly
configured to
store the data
transmitted from
cameras. Our
technician work
on PC settings
and make sure
all video data
will be received
and get stored
in local PC.
Local PCs get
connected to the
server through
the internal
network where
the backup of
the recorded
videos are
stored.
After about 30
days, depending
on the storage
size of the PC,
your local PCs’
storage starts
to recycle data
to create new
space for new
data and send
the old data to
the Server in
which back up of
videos received
from different
computers are
stored for a
longer period of
time.
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